CHATGPT BUSINESS PROFILE SERVICES · OPENAI SELECT PARTNER

ChatGPT Business Profile Setup & Management

Claim your profile. Clarify your offer. Keep it current.

Click Road helps businesses across Australia and New Zealand check eligibility, claim and set up their ChatGPT business profile, improve available business information and manage ongoing updates.

Bring your business details, services and website together with a practical setup and management service, supported by SEO and answer engine optimisation where needed.

OpenAI Select Partner badge — Click Road

Click Road is an OpenAI Select Partner.

Accurate information. Clear expectations. Profile approval and availability depend on OpenAI. Claiming does not guarantee higher placement, recommendations or sales.

A NEW BUSINESS PROFILE CHANNEL

What is a ChatGPT business profile?

Businesses in ChatGPT lets eligible businesses claim a profile, contribute current information and view available engagement insights through Business Hub. People can open a business profile when it appears in an answer.

OpenAI announced the beta on 10 November 2026. It shares some familiar concepts with Google Business Profile, including claiming and maintaining business information, but it has its own features and eligibility rules.

Click Road provides an independent setup and management service. We help you present your business clearly and keep its information useful as this channel develops.

WHAT WE DO

Claim, optimise and manage your profile.

We confirm the available features and agree a scope before starting.

CLAIM

Eligibility & verification

We check whether your business can claim a profile, confirm your authorisation and help organise the information required for verification.

SET UP

Business details & services

We complete the available fields with accurate contact details, genuine locations or service areas and clear descriptions of your offering.

OPTIMISE

Copy, images & links

We improve the information customers see using approved images, relevant website links and useful descriptions that reflect your real business.

ALIGN

Website & search consistency

We identify conflicting information across your profile and website, and recommend supporting SEO and answer engine optimisation work where useful.

MANAGE

Updates & accuracy checks

We keep agreed profile information current as services, opening hours, contact details or other business information changes.

REPORT

Insights & next steps

We review available mentions, website clicks and discovery topics, explain what the data can show and recommend practical improvements.

AUSTRALIA-WIDE SUPPORT

A profile that reflects how your business works.

Whether customers visit your premises, book an appointment, request a quote or buy online, your business information needs to explain the next step. We shape the profile around your genuine services and customer journey.

For businesses operating across several locations, we review the real business structure and the available profile options before recommending a setup. We avoid duplicate profiles and unsupported location claims.

Our team is based in Tuggerah on the Central Coast and supports clients remotely across Australia.

OUR PROCESS

From eligibility check to ongoing care.

01

Check & agree

We review eligibility, your website and business details, then agree authorisation, access and the work required.

02

Claim & prepare

We assist with the claim and verification process, organise approved content and identify missing or inconsistent information.

03

Complete & review

We update the fields available to your business, review the profile and links, and record the setup delivered.

04

Maintain & improve

We make agreed updates and review available insights, connecting useful findings with your wider SEO and AEO strategy.

A CLEAR SERVICE SCOPE

Start with setup. Add management where it adds value.

One-off setup: eligibility review, claim assistance, available profile fields, approved content and a completion review, quoted around your requirements.

Ongoing management: agreed updates, accuracy checks and reporting where data is available. This can sit within your existing SEO/AEO package or be scoped separately when regular work is needed.

Supporting website work: improvements to service pages, FAQs and contact journeys can be quoted alongside the profile work. We make the boundaries of each service clear.

Our optimisation focuses on information quality and presentation. We do not sell guaranteed ChatGPT rankings, verification or recommendations.

Click Road team working with a client
PROFILE FEATURES & AVAILABILITY

Understand what is available for your business.

Claimed profiles can display a blue check. Business Hub can provide aggregated mentions, website clicks and discovery topics when enough data is available. We confirm the features accessible to your business before promising them as deliverables.

Business Agents are a separate feature. At launch in November 2026 they are available to eligible US ecommerce and online service businesses, so they are not part of our standard profile setup.

Retailers may also have product-feed options. We assess those separately against your catalogue and the platform requirements.

Read OpenAI’s introduction to Businesses in ChatGPT and current claiming and eligibility information. Features and eligibility may change.

CONNECTED SEARCH MARKETING

Support your profile with a useful website.

Your ChatGPT profile is one part of your digital presence. We can connect the work with SEO and AI search optimisation, Google Business Profile optimisation and your wider digital marketing.

YOUR QUESTIONS ANSWERED

ChatGPT business profile FAQs

Can Click Road claim a business profile on our behalf?
Yes, where your business is eligible and you authorise us to represent it. We help prepare the claim and verification information. OpenAI controls eligibility and approval, and the business owner may need to complete verification steps.
Is this the same as Google Business Profile?
No. Businesses in ChatGPT is an OpenAI product with its own profiles, verification and available features. It complements your Google Business Profile and website rather than replacing them.
What does profile optimisation include?
We improve the clarity, completeness and accuracy of available business details, descriptions, services, images and links. We check consistency with your website and focus on helping customers understand what you offer.
Will claiming a profile guarantee ChatGPT recommendations?
No. Claiming or optimising a profile does not guarantee mentions, higher placement, enquiries or sales. ChatGPT makes independent recommendations and may use information from other sources.
Can Australian and New Zealand businesses use this?
Eligible businesses where ChatGPT is offered can apply to claim a profile, subject to category, location and verification requirements. We check current eligibility before starting. Availability and features can change during the beta.
Does this include a Business Agent?
A Business Agent is a separate feature for conversations with a business. At the November 2026 launch, it is limited to eligible US ecommerce and online service businesses. It is not included as a standard profile-management deliverable.
What reporting can you provide?
Where Business Hub makes insights available, we review business mentions, website clicks and discovery topics. Data is aggregated and subject to availability thresholds. We explain gaps and do not promise access to individual conversations.
How is the service priced?
We quote a one-off setup scope after checking your eligibility and requirements. Ongoing management can be included in a broader SEO and AEO package or quoted separately where regular updates and reporting justify it.
What do you need from us?
Your authorisation, accurate business and service information, your website, approved branding and images, and assistance with any owner verification steps. We agree the access arrangements and approval process before making changes.
TALK TO CLICK ROAD

Ready to explore your ChatGPT business profile?

Tell us about your business, website and service area. We will review the next steps and recommend a setup or management scope that fits.

5/3 Bounty Close, Tuggerah NSW 2259 Australia